Us — App

Privacy Policy

Effective date: 25 May 2026
Last updated: 25 May 2026
Contact: luanstorm10@gmail.com
01

Introduction

Welcome to Us ("the App", "we", "our", or "us"). Us is a couples app designed to help partners share memories, track relationship milestones, set reminders, and communicate — all in one shared space.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using the App, you agree to the terms of this Privacy Policy.

02

Who We Are

Us is developed and operated as a private application available globally. If you have any questions about this policy or our data practices, you can contact us at:

App Name: Us

Email: luanstorm10@gmail.com

Country of Operation: South Africa

03

Information We Collect

We only collect information that is necessary to provide and improve the App experience.

a) Information You Provide Directly

  • Name — used to personalise your experience within the App.
  • Email Address — used for account creation, login, and communication.

b) Information We Do Not Collect

  • Location data
  • Payment or financial information
  • Device identifiers or advertising IDs
  • Biometric data
  • Sensitive personal information

c) Photos and Media

If you upload photos or media as part of the App's memory-sharing features, this content is stored securely and associated with your account. It is not shared with third parties and is only accessible to you and your connected partner within the App.

04

How We Use Your Information

We use the information we collect for the following purposes:

We do not use your information for advertising purposes, and we do not sell your data to any third party.

05

How We Share Your Information

We do not sell, trade, or rent your personal information to anyone. We may share your information only in the following limited circumstances:

06

Data Storage & Security

Your data is stored using Firebase (Google Cloud infrastructure), which provides industry-standard security including encryption in transit and at rest.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

07

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the App's services. If you delete your account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are required by law to retain it.

08

Children's Privacy

Us is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

While the App is open to users of all ages, it is not specifically designed or marketed for users under 18. If you are under 18, we encourage you to review this policy with a parent or guardian before using the App.

If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. To report a concern, contact us at luanstorm10@gmail.com.

09

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at luanstorm10@gmail.com. We will respond within 30 days.

10

International Data Transfers

As a globally available app, your data may be stored and processed in countries outside of your own, including the United States (via Google/Firebase infrastructure). We take steps to ensure that such transfers are carried out in accordance with applicable data protection laws.

11

Third-Party Services

The App uses the following third-party services which have their own privacy policies:

We are not responsible for the privacy practices of third-party services and encourage you to review their policies independently.

11b

Sign-In Methods

The App offers the following options for account creation and sign-in:

Email & Password

You may register and sign in using your email address and a password of your choice. Your email is stored securely via Firebase Authentication and is used solely for account access and essential communications.

Sign in with Google

If you choose to sign in with Google, we receive the following information from Google as part of the authentication process:

  • Display name — your name as set in your Google account.
  • Email address — your Google account email address.
  • Profile photo — your Google account profile picture, if available.

We do not receive your Google password. The data shared is governed by Google's Privacy Policy. We use this information only to create and identify your account within the App.

Sign in with Apple

If you choose to sign in with Apple, we receive the following information from Apple as part of the authentication process:

  • Name — your name as provided to Apple (only shared on first sign-in).
  • Email address — either your real Apple ID email, or a private relay email address if you choose to hide your email using Apple's "Hide My Email" feature.

Hide My Email: Apple allows you to keep your real email address private by generating a unique relay address. If you use this option, all App emails will be routed through Apple's relay service. You can disable this at any time in your Apple ID settings.

We do not receive your Apple ID password. The data shared is governed by Apple's Privacy Policy. We use this information only to create and identify your account within the App.

Data Collected Across All Sign-In Methods

Regardless of which sign-in method you use, the App stores only your name and email address (or relay address) for the purposes of account management. No additional data from your Google or Apple account is accessed, stored, or shared.

12

GDPR — European Union Users

✓ Mandatory since 25 May 2018

If you are located in the European Union (EU) or European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to how we handle your data.

Legal Basis for Processing

  • Contractual necessity — to provide the App's core features and your account.
  • Legitimate interests — to improve the App and ensure its security.
  • Consent — where you have explicitly agreed to specific processing activities.

Your GDPR Rights

You have the right to access your data, correct inaccuracies, request erasure, restrict processing, data portability, and object to processing. You also have the right to lodge a complaint with your local data protection authority (DPA).

Data Transfers Outside the EEA

Where we transfer your data outside the EEA (e.g. to Google/Firebase servers in the US), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) as approved by the European Commission.

13

CCPA & CPRA — California Residents

✓ Mandatory since 1 January 2023

If you are a resident of California, USA, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you specific rights regarding your personal information.

Your California Rights

  • Right to Know — request details about what personal information we collect, use, disclose, or sell.
  • Right to Delete — request deletion of your personal information, subject to certain exceptions.
  • Right to Correct — request correction of inaccurate personal information.
  • Right to Opt-Out of Sale — we do not sell your personal information. No opt-out is necessary.
  • Right to Non-Discrimination — we will not discriminate against you for exercising your rights.
  • Right to Limit Use of Sensitive Data — we do not collect sensitive personal information as defined under CPRA.

To submit a request, contact us at luanstorm10@gmail.com. We will verify your identity and respond within 45 days as required by law.

"Do Not Sell or Share My Personal Information" — We do not sell or share your personal information with third parties for cross-context behavioural advertising.

14

CalOPPA

✓ Mandatory since 1 January 2014

In compliance with the California Online Privacy Protection Act (CalOPPA), we make the following disclosures:

Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) setting. The App does not currently respond to DNT signals, as there is no universally accepted standard for how apps should respond to such signals. We will revisit this as standards develop.

15

POPIA — South African Users

✓ Act 4 of 2013

If you are located in South Africa, the Protection of Personal Information Act (POPIA), Act 4 of 2013, governs how we process your personal information.

Lawful Basis for Processing

  • Consent — you have provided consent by agreeing to this policy and creating an account.
  • Contractual necessity — processing is required to deliver the App's services to you.
  • Legitimate interest — to maintain the security and functionality of the App.

Your Rights Under POPIA

  • Right of access — request access to personal information we hold about you.
  • Right to correction or deletion — request correction or deletion of inaccurate or outdated information.
  • Right to object — object to the processing of your personal information in certain circumstances.
  • Right to complain — lodge a complaint with the Information Regulator of South Africa.

Information Regulator (South Africa)

Website: www.justice.gov.za/inforeg

Email: inforeg@justice.gov.za

The responsible party for your personal information under POPIA is the developer of Us, contactable at luanstorm10@gmail.com.

16

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and notify you via the App or email if the changes are significant.

Your continued use of the App after any changes constitutes your acceptance of the updated policy.

17

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

App
Us
Email
Country of Operation
South Africa